Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website (the “Site,” “we,” “our,” or “us”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can uniquely identify an individual. Below is an overview of what we collect and why:

Device Information

  • Examples: Browser type and version, IP address, time zone, cookie information, pages viewed, products browsed, search terms, and how you interact with the Site.

  • Purpose: To ensure the Site loads properly for you and to perform analytics on Site usage to improve performance and user experience.

  • Source: Collected automatically via cookies, log files, web beacons, or similar technologies.

Order Information

  • Examples: Name, billing and shipping address, payment details (including credit or debit card information), email address, and phone number.

  • Purpose: To process your orders, manage payments, arrange shipping, provide invoices or confirmations, communicate with you, prevent fraud, and—when you have opted in—send marketing or promotional updates.

  • Source: Collected directly from you.

Customer Support Information

  • Examples: Name, email address, phone number, and any details you provide in your enquiry.

  • Purpose: To provide customer support and respond to your requests.

  • Source: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided personal information to us, please contact us using the details below to request deletion.

Sharing Personal Information

We may share your personal information with trusted service providers who help us operate our business, process orders, deliver products, and provide related services.

We may also disclose information to comply with applicable laws, respond to lawful requests (such as court orders or subpoenas), or protect our rights and property.

Behavioural Advertising

We may use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. This may include:

  • Analytics tools to understand how visitors use our Site.

  • Partnerships with advertising or social media platforms to display relevant ads.

  • Cookies and tracking technologies to personalise your experience.

You can opt out of targeted advertising through your browser settings or through advertising preference tools provided by major platforms (such as Google or Meta). You can also visit industry opt-out portals such as the Digital Advertising Alliance website to manage your preferences.

Using Personal Information

We use your personal information to:

  • Provide and improve our products and services

  • Process and fulfil orders

  • Communicate with you about your order or account

  • Send updates, offers, and marketing materials (if you’ve opted in)

  • Detect and prevent fraudulent or suspicious activity

Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. You can request that we delete your information at any time (see “Your Rights” below).

Automatic Decision-Making

We do not use automated decision-making processes that have a legal or significant effect on you. Any automated tools we use are limited to security-related purposes, such as fraud prevention.

Your Rights (GDPR and UK Data Protection)

If you are located in the UK, the European Economic Area (EEA), or another jurisdiction with similar data protection laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Request data portability

  • Object to or restrict certain processing activities

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

Cookies are small data files placed on your device when you visit a website. They help us improve your experience by remembering your preferences and understanding how our Site is used.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

Do Not Track

There is currently no industry standard for responding to “Do Not Track” signals, so we do not alter our data collection practices in response to such requests.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with a revised “last updated” date.

Contact

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or make a complaint, please contact us:

Email: raoul@laboart.co.uk
Address: Unit 4 Phoenix Works, Saxon Way, Cheltenham, GL52 6RU, United Kingdom

Last updated: Sept 2024

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